Copyright © 2012 Robert Anthony. All rights reserved.Designed and programmed by Ascent Solutions.
LESSON AND CANCELLATION POLICY! Common Courtesy is expected. Please arrive promptly at your lesson's starting time. Not early, not late. Email cancellations are accepted 48 hours prior to the lesson start-time. I will return an email cancellation. If you do not receive a return email, please call. Telephone Cancellations are accepted until 12pm on the day of the lesson, or at least 90 minutes prior to the beginning lesson. Late cancellations are subject to a late cancellation fee equaling half of the lesson's price.
No-Call, No-Show is not tolerated. Payment is expected at the beginning of the lesson by cash or personal check. $10-15 fee for checks returned NSF to cover my bank's fee. Non-payment, unresolved NSF may be turned over to collection and students agree to pay the collection fee in addition to the amount owed. I will typically not answer the phone while with a student. If you call between 12pm and 9pm and I do not answer, I am most likely with a student. Please leave a message and I will return your call on my next break. Be sure to let me know how late your call may be returned. If I do not call back, feel free to try again. Moms and Dads are always welcome to attend their child's lesson and are strongly encouraged to attend at least the first lesson. For children under 8, a parent or guardian is required to be at each lesson.